Privacy Policy & SMS Terms
Learn how X-Press Insurance collects, uses, and protects your information.
Privacy Policy
1. Introduction
X-Press Insurance (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your choices regarding your information.
2. Information We Collect
We may collect personal information such as:
- Name, email address, phone number, policy/account information
- Information submitted via forms or communication channels
- Automatically collected info like IP address, browser type, device information, and website usage
3. How We Use Your Information
- Provide and manage our services
- Communicate with you, including SMS reminders or updates
- Customer support, billing, account management
- Legal compliance and service improvements
4. SMS Communications
If you provide your phone number and give consent, we may send SMS messages related to your account or services.
SMS consent is not shared with third parties. You can opt out at any time by replying STOP.
5. How We Share Your Information
We may share your information only with:
- Service providers that help us operate our business
- Legal authorities when required by law
- Business transfers such as mergers or acquisitions
We do not sell or share your personal information for marketing purposes.
6. Data Security
We use reasonable technical and administrative measures to protect your information from unauthorized access.
7. Your Choices
- Opt out of SMS at any time
- Request access, correction, or deletion of your information
- Disable cookies in your browser
8. Changes to This Policy
We may update this policy periodically. Updates will be posted here with an updated “Effective Date.”
9. Contact Us
Email: info@xpressinsurancesolutions.com
Phone: (914) 200-6116
Address: 787 yonkers Ave, Yonkers NY 10704
SMS Terms of Service
1. Overview
By opting in to SMS messages from X-Press Insurance, you agree to receive texts related to your account and services. Messages may include:
- Policy or billing reminders
- Appointment reminders
- Account notifications and updates
- Customer support messages
- Security alerts
Messaging frequency may vary. Message and data rates may apply.
2. Opting In
You may opt in through our website forms, customer intake, or other approved channels. By opting in, you confirm you are the owner or authorized user of the phone number provided.
3. Opting Out
You can opt out anytime by replying STOP. After doing so, you will no longer receive SMS messages unless you opt in again.
4. Getting Help
For assistance, reply HELP or contact us at:
Website: www.xpressinsurancesolutions.com
Email: info@xpressinsurancesolutions.com
Phone: (914) 200-6116
5. Data Privacy
SMS messages are handled according to our Privacy Policy. SMS consent is not shared with third parties.
6. Mobile Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.